Sales Account Manager

6 giorni fa


Milano, Lombardia, Italia Illumina A tempo pieno

About the Role

In this role as Inside Sales Account Manager at Illumina, you will have ownership of inside sales across a part of the region and responsibility for implementing a strategy to develop existing accounts and source new ones. You will work together with Field Sales and your Inside Sales Manager to maximize revenue on your territory.

Key Responsibilities

  • Manage the customer sales process for specific territories and accounts via phone and email, with potential for field visits to advance opportunities.
  • Meet sales targets and maintain accurate forecasting and up-to-date contact and opportunity information in the CRM database.
  • Engage with existing customers and qualified sales leads, guiding them to the best Illumina products for their needs and coordinating with internal resources to address customer questions or objections.
  • Work with the Lead Generation Specialist team on prospecting activities to find new accounts and develop new opportunities.
  • Collaborate with the wider sales team, including TAMs, ISAMs, Sales Specialists, and Service Contracts team.
  • Establish and maintain strong, positive, productive relationships with customer accounts.
  • Track and report on all activities to managers.

Expected Qualifications

  • Fluency in English and Italian required.
  • Knowledge of genetic analysis techniques (PCR / NGS / Sanger etc).
  • Able to quickly grasp and master highly technical concepts and articulate them well to others.
  • Outstanding listening, verbal, and written communication skills.
  • Team goal-oriented with a focus on achieving team sales performance metrics.
  • Detail-oriented and able to focus in a fast-paced environment.

About Illumina

Illumina is a global leader in the sequencing industry, offering a highly competitive salary and a market-leading benefits package. We view our employee benefits program as a smart investment in our people, recognizing the tremendous value they bring to our business every day. At Illumina, we push boundaries, think beyond the conventional, and dream big. With the energy of bright and accomplished people, the opportunities are endless.


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